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A day of high-touch communication

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I had two separate calls today, each with its own unique high-touch component.

On the first call, I logged into the weekly VoIP User’s conference session using ZipDX and G.722.  Featured speaker was Anthony Stankus, Gigaset Communications product manager for North America — needless to say, he was drinking his own champaigne by using [...]

Ottawa moves forward with VoIP contract despite Mitel protests and threats

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The city council of Ottawa voted 16-5 to award a $6 million (CN) VoIP contract to Bell Canada and Cisco yesterday, reports The Ottawa Citizen.  Will Mitel now sue over how the contract was handled, as it has threatened?

Mitel has waged a concerted PR and lobbying effort to get the current procurement thrown [...]

Mitel presses Ottawa over lost VoIP contract

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Mitel doesn’t know when to quit, but will the PR damage be worth the cost? While we Yanks were getting an early start for the 4th on the 3rd, The Ottawa Citizen reports that Ottawa’s procurement experts said the city should reject Mitel’s protests on a VoIP contract award and immediately give the business [...]

Microsoft Office Communications Server gets another carrier

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Adam Uzelac — aka voiploser on Twitter — is tweeting Global Crossing rolling out Microsoft Office Communications Server (OCS) R2.   This makes two carriers that have embraced OCS for internal usage.

At VoiceCon this spring, Sprint was talking about its love for OCS and how it would save them a ton of money since [...]

MetaSwitch brings softswitch to Latin America

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MetaSwitch has announced a “strategic alliance” (i.e. reseller relationship) with Technology Bureau, a larger system integrator in Latin America.  Technology Bureau, headquartered in Buenos Aires, Argentine, is partnering with Metaswitch to deploy MetaSwitch technology for local operators in the region.

The two firms announced their joint sales strategy during a seminar program last week.  [...]

HD Communications – Jeff Pulver goes to Washington

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Tech and social media pundit Jeff Pulver is penciled in to make a trip to Washington D.C. on Tuesday, July 14, to promote the cause of HD Communications.

An agenda for the trip to the nation’s capital is still being finalized, but Pulver is expected to host a social media breakfast centered around HD [...]

8×8 gets ready for HD communications

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Business VoIP provider 8×8 is getting ready for the introduction of high-quality voice services sometime in the near future. The company anticipates deploying the G.722 codec in a firmware push to its over 16,000 customers, with the exact timing and business model to be determined.

“[High quality voice] would just simply be a firmware [...]

MagicJack femtojack?

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Enterprise VoIP Planet is reporting a jaw-dropper.  The magicJack guys are saying that they are making a femtocell-esque version of the magicJack device. For a few dollars more, magicJack will supposedly offer a USB device that will latch onto your cell phone signal and redirect an outbound call from a phone into the magicJack [...]

Alcatel-Lucent: Consumer spending survey says broadband good, PPV, mobile data not so much

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Over at TMCNet, Gary Kim has unearthed survey data generated by Alcatel-Lucent on global consumer telecommunications spending in these tight times.  People are cutting, but they’re going to keep VoIP and multi-channel video services (i.e. TV) pretty much the same.

Getting chopped are pay-per-view movies downloaded from the Internet and mobile data service. Customers [...]

HP moves deeper into telecom, UC

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Among the remaining titans of ICT (Information and Communication Technology), HP has taken advantage of the failings and chaos of other companies (i.e. Nortel) to expand its positions in the telecom and UC arenas.  In the convergence between IT and telecommunications, HP may have the upper hand.

Under an agreement rolled out earlier this [...]