Phone.com (www.phone.com) has been busy over the past two weeks. The company announced it had been named “Communications Company of the Year” by the New Jersey Technology Council (NJTC) and rolled out a new 100 percent automated text voicemail transcription service.

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Disclosure – Phone.com is a financial support of HD Voice News.

Phone.com (www.phone.com) has been busy over the past two weeks. The company announced it had been named “Communications Company of the Year” by the New Jersey Technology Council (NJTC) and rolled out a new 100 percent automated text voicemail transcription service.

NJTC has six categories for Technology Industry awards and Phone.com’s growth over the past three years is what apparently sealed the deal for the judges.  Phone.com will be honored at the NJCT Awards Gala on November 17th.

The new text to voicemail service is based on Yap’s software and provides an immediate transcription upon receipt of a voicemail message. Transcription is fully automated and messages are forwarded to email and to a phone as an SMS text message.  The first month of is free and additional months cost $1.50 per month for unlimited – yes, you read that correctly, unlimited – transcriptions.

OnSIP customers will now be able to sign up for PhoneTag V2T (voicemail-to-text) service to get the whole, well, voicemail-to-text thing directly to their email inbox; a .WAV file is attached for listening as well. 

The first week is free. After [...]]]>

Junction Networks (www.junctionnetworks.com) has partnered with DiTech Network’s PhoneTag voicemail-to-text service. 

OnSIP customers will now be able to sign up for PhoneTag V2T (voicemail-to-text) service to get the whole, well, voicemail-to-text thing directly to their email inbox; a .WAV file is attached for listening as well. 

The first week is free. After that, PhoneTag is offering three different pricing plans – a per message rate of thirty-five cents, a 40 message per month plan for $9.95 (I get more spam than that in a day), and an unlimited plan for $29.95 per month.

Phone.com joins a “growing list” of VoIP service providers offering fully automated voicemail to text transcription. Yap has a “carrier-grade” cloud infrastructure and the company swears that its platform delivers results that are “virtually identical to what humans could provide.”

Users will [...]]]>

Ditech Networks has announced that its PhoneTag voice-to-text service has been chosen as an “integrated option” on Microsoft Exchange Unified Exchange 2010.  PhoneTag converts voice mail into text and then sends the transcript directly to a user’s inbox as an email attachment, so you can read your voicemail through your email client.

Users will get a look at PhoneTag through Microsoft’s Voice Mail Preview Partnership.   PhoneTag is described as a “cloud” service that uses a proprietary system to deliver what the company describes “highly accurate” transcribed voicemail messages; the service has racked up numerous awards from the industry press.

This is Ditech’s latest move to leverage its portfolio of voice processing technology and turn it into deliverable hosted services.  Carriers can still buy the parts and pieces to implement and run their own value-added services, but hosted provides an easier turn-up and ramp without all that icky CapX and ongoing in-house maintenance.