By Doug Mohney, on August 9th, 2010
Ringio (www.ringio.com) has completed its public beta (It doeth beg the question as to what that means, but it’s nicer than how Google handles its beta process, regardless) and has added more than a dozen new features to its “Rich Calling” service.
“Rich Calling” integrates data from CRM and IVR tools for SMBs, giving customers “call [...]
By Doug Mohney, on July 14th, 2010
Note: Phone.com is an advertiser on HD Voice News
Phone.com (www.phone.com) has cranked out a whole bunch of mobile features for its SMB service, including clients for the iPhone and Apple plus SMB send support on phone.com phone numbers.
Released in June, Phone.com added the Phone.com Mobile VoIP client for the iPhone and the Phone.com Mobile Office [...]
By Doug Mohney, on January 29th, 2010
Down in Miami last week, all the buzz was around FREETALK Connect, an PBX solution built to leverage Skype.
FREETALK Connect is schedule to roll out in March and will allow SBs (two to 49 users) to enable Skype calls from supported office phones, including the “free” Skype-to-Skype calls, mange Skype contact lists, and get inbound [...]
By Doug Mohney, on September 9th, 2009
Comcast has announced the launch of 100 Mbps high-speed Internet services for businesses in Minneapolis/St. Paul. The asymmetric service (100 Mbps down/15 Mbps up) also includes a bundle of business applications including Microsoft Communication Service, anti-virus software. And it’s all available at $370 per month..
The speed is made possible by Comcast’s rollout of DOCSIS 3.0 [...]
By Doug Mohney, on August 27th, 2009
XO Communications bragged about its third major nationwide network capacity upgrade last week. Using Infinera equipment, the company has “more than” doubled its inter-city transport network capacity.
According to XO, the upgrade will be completed later this year and is being done to continue to meet the increasing demand for high-capacity network services from its customers, [...]
By Doug Mohney, on May 18th, 2009
Over the blogosphere, there’s a lot of buzz about Vonage launching its newest ad campaign focusing on “sounds good” and maybe kinda-sorta-maybe bringing HD voice into the mix. But it appears to be more wishful speculation since the company didn’t touch upon HD voice quality in its annual conference call – the real deal is [...]
By Doug Mohney, on May 10th, 2009
When the axe came down at Microsoft last week, the Response Point small business phone team took a hit. How fatal it is to the business and new product releases is up for debate amongst the peanut gallery.
Whispers of Response Point’s demise started out from an anonymous post on a blog tracking Microsoft layoffs saying [...]