HD Voice News

Verizon Business improves VoIP SLA, adds Switzerland to VoIP portfolio


Verizon Business (www.verizonbusiness.com) has upgraded its VoIP SLA for businesses and introduced Switzerland to its VoIP portfolio of services.

The new SLA guarantees a MOS score of 4.0 – up from 3.8 – and introduces a new four-hour mean-time-to-repair metric if you’re willing to pay for it. Currently, the SLA is available for all [...]