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Verizon supervisors work on Sundays, it appears. I spent 10 minutes on the phone going over the repair status of my Verizon landline with a Verizon supervisor. I currently have dial-tone through a temporary jury-rig (hmm, reminds me, must take pictures) between my NIC and my neighbor’s. The sup was concerned that I didn’t get phone calls [...] At 11:40 AM, a Verizon supervisor — the second tier guys who actually know what the f*** is going on — called me back and clarified the status of the phone repair– 1) The copper is dead between my house and the distribution point, there are no alternatives, Verizon is going to have to dig and [...] PAETEC, one of the more interesting CLECs around, has opened up business in Northern California. New markets include San Francisco, Oakland, San Jose, and Sacremento, with a new sales office in Walnut Creek to anchor the expansion. Adding Northern California has also added 20 jobs in sales, operations, and support staff; PAETEC isn’t ruling out adding [...] |
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