HD Voice News

Enterprise Connect 2012: Acme Packet SBCs Microsoft Lync


Orlando, Florida – SBC leader Acme Packet has announced UC vendor-neutral session management solutions with support for Microsoft Lync. The new solutions combine Microsoft Lync with legacy multivendor enterprise communications networks without compromising Microsoft Lync’s powerful enterprise voice features.

Key features of the announced solution sets include:

• Protocol normalization and interworking [...]

Microsoft Lync gets love from Zeacom at Enterprise Connect


Earlier this month, Zeacom (www.zeacom.com) announced that its contact center solution will interoperate with Microsoft Lync 2010. 

Official turn up is slated for June 1, 2011 and will enable Microsoft Lync users to “seamlessly” interop with Zeacom Communications Center (ZCC) contact center solution.   Customer service agents will get extra tools to improve service [...]

Polycom, Microsoft embrace over UC


Polycom (www.polycom.com) and Microsoft (www.microsoft.com) have declared their love, er a “global strategic agreement” for developing and marketing “integrated,” standards-based unified communications (UC) solutions.

The agreement makes Polycom a member of Microsoft’s “key strategic global alliance” for UC; both sides will invest in product development, sales, and marketing.

Polycom will develop a broad [...]

Microsoft to direct UC SMB customers to Alteva


Alteva (www.altevatel.com) has announced a partnership with Microsoft and Broadsoft, interconnecting its hosted voice and messaging services with Microsoft’s products, including Microsoft Exchange, SharePoint, and Office Communications Suite (OCS).

When Microsoft products are integrated with Alteva’s hosted VoIP service, customers will get voice-enable Outlook calendars and email, phone presence, and business continuity, among [...]

Yap clouds for Microsoft and Sprint


Coming out of CTIA, Yap (www.yapinc.com) has announced that its automated, cloud-based speech recognition service has been selected by Microsoft for its speech-to-text capabilities in its Talk to Text mobile application developed for Sprint.

Net-net, Sprint subscribers can speak their text messages and email, with Talk to Text available immediately for all Blackberry devices [...]

AudioCodes announces survivable branch appliances for Microsoft Office Communications Server “14”


Yes Virginia, more Microsoft OCS (Office Communications Server) “14” news. AudioCodes (www.audiocodes.com) has announced Survivable Branch Appliances for OCS “14.” AudioCodes Mediant 100 and Mediant 2000 multi-service business gateways are now field-upgradable to support Survivable Branch Appliance (SBA) functionality.

Customers can upgrade AudioCodes gateways to support SBA features and, in addition, the same gateways [...]

Microsoft Response Point future not looking good


ChannelWeb reports that Microsoft is wishy-washy about what will to happen with it’s Response Point SMB VoIP system.

Meeting with VoIP VARs, Response Point Program Manager John Frederickson said Microsoft doesn’t currently plan to release future versions of Response Point. It will, however, continue to maintain the product and evaluate specific feature requests.  The [...]

Nortel UC card going, Microsoft relationship already gone


Nortel’s asset fire sale “could possibly gut” its 3 year UC partnership with Microsoft, Network World says. Uh, yah think?   Given that HP and Microsoft swore to be friends and jointly invest up to $180 million at InterOp last month, I’d say both companies are in splitsville.

Back in 2006, Nortel and Microsoft rolled [...]