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By Doug Mohney, on April 1st, 2011 It looks like France Telecom/Orange is leading the way again in the major carrier space. The company announced it now provides a webphone API cloud service for embedding phone service into a web site.
The webphone API uses the Adobe Flash platform to embed/integrate voice features into business (web) applications, so customers visiting a [...]
By Doug Mohney, on March 18th, 2011 Siper Systems (www.sipera.com) has introduced an E-SBC (Enterprise Session Border Controller) appliance, designed for SIP trunk termination and including a VoIP integration module for rapid installation and implementation.
Sipera says the E-SBC can deployed in as little as two hours for typical implementations and can scale from 10 to 10,000 concurrent sessions. Features include [...]
By Doug Mohney, on March 18th, 2011 Earlier this month, Zeacom (www.zeacom.com) announced that its contact center solution will interoperate with Microsoft Lync 2010.
Official turn up is slated for June 1, 2011 and will enable Microsoft Lync users to “seamlessly” interop with Zeacom Communications Center (ZCC) contact center solution. Customer service agents will get extra tools to improve service [...]
By Doug Mohney, on February 28th, 2011 NOT from Orlando, Florida – Global Crossing, Verizon Business, and XO Communications all introduced cloud-based communications services today.
You can find more information on XO’s rollout of its HD voice and video service on HD Voice News. Key points out of its release are 1) They’re supporting HD voice and video on an enterprise-basis [...]
By Doug Mohney, on December 15th, 2010 Huntsville, Alabama-based ADTRAN (www.adtran.com) has announced a full line of Unified Threat Management (UTM) solutions.
The NetVanta 2000 series of devices use ADTRAN’s baseline hardware with Sonic Wall’s software on top, getting the company quickly into the security market without having to develop software in-house. ADTRAN is owning the product, so if you [...]
By Doug Mohney, on November 15th, 2010 Global Crossing announced it has signed up a Big Deal with Office Depot, providing the company with a large MPLS network for “more than 100” Office Depot warehouse distribution centers and large customer sites in the U.S., Europe, China and Israel.
It’s a three year, multimillion dollar contract providing Office Depot with a “strategic [...]
By Doug Mohney, on October 15th, 2010 At IT EXPO last week, CounterPath (www.counterpath.com) officially announced that it will roll out an Android version of it’s Bria softphone at the end of this month (October).
Bria Android will work both over 3G and WiFi networks, and joins versions for the Apple iOS (iPad, iPod, iPhone) family, and Mac, Linux, and Windows-based [...]
By Doug Mohney, on October 15th, 2010 XO Communications (www.xo.com) says it serving over one million business VoIP end-user customers. So much for voice and VoIP being dead.
The company’s XO IP Flex service was launched in April 2005. Depending on how you want to slice the numbers, Frost & Sullivan says says XO is the VoIP access services market leader [...]
By Doug Mohney, on October 8th, 2010 Skype (www.skype.com) has hired Tony Bates, formerly Cisco’s Senior VP and GM of Enterprise, Commercial and Small Business. So now what?
I suppose this kinda-sorta explains the origin of the rumor that Cisco was going to buy Skype.
Speculation ranges that Bates’ experience with Enterprise will help Skype get traction into the business [...]
By Doug Mohney, on October 2nd, 2010 Dialogic (www.dialogic.com) and Veriz Networks have completed their merger. Now that Dialogic is still, well, Dialogic, but with a new NASDAQ ticker symbol, it’ll be interesting to see what CEO/Chairman of the Board Nick Jensen and company do in the next 12 to 24 months. It’ll also be interesting to look at the financials [...]
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