Verizon Global Wholesale (www.verizon.com) is touting VoIP this wek. The company announced VoIP minutes grew more than 200 percent in 2009 as compared to the previous year.
New VoIP enhancements and features planned this year include the development of “more robust” VoIP network interfaces in Europe, caller-provided CLI and greater integration into customer portals.
Caller-provided CLI is being billed as a caller ID feature that allows a main phone extension to appear as the caller ID even when a call is being made from an extension, branch-office or home-based agent.
Verizon said it has a base of more than 700 wholesale VoIP customers.