During the VoIP Users Conference (VUC) call last Friday, I put down my markers for the advance of HD Voice in North America, using the statements and actions of various service providers to provide context for my predictions.
The benchmarks I used were–
- Cablevision’s rollout of hosted HD Voice service this summer – The leading/bleeding edge
- Global Crossing’s one-off HD projects today, with work on an automated HD voice conferencing product rolling out within 6-9 months – Leading edge
- Verizon Business talk of HD Voice within its user base, with early adoption in 2010 and general adoption in 2011 – Conservative
- Cox Communications saying they expect HD in 2011 – Very conservative.
Looking at those four different data points, I believe that 2010 will be the year of HD Voice in the enterprise space in North America.
I’ll do a discussion of the consumer space and HD for North America tomorrow…