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Putting markers down for HD Communications – Enterprise, North America, 2010

During the VoIP Users Conference (VUC) call last Friday, I put down my markers for the advance of HD Voice in North America, using the statements and actions of various service providers to provide context for my predictions.

The benchmarks I used were–

  • Cablevision’s rollout of hosted HD Voice serviceĀ  this summer – The leading/bleeding edge
  • Global Crossing’sĀ  one-off HD projects today, with work on an automated HD voice conferencing product rolling out within 6-9 months – Leading edge
  • Verizon Business talk of HD Voice within its user base, with early adoption in 2010 and general adoption in 2011 – Conservative
  • Cox Communications saying they expect HD in 2011 – Very conservative.

Looking at those four different data points, I believe that 2010 will be the year of HD Voice in the enterprise space in North America.

I’ll do a discussion of the consumer space and HD for North America tomorrow…

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