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	<title>Comments on: Verizon Repair fiasco continues&#8230;</title>
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		<title>By: susan eig</title>
		<link>http://dougonipcomm.com/2009/07/11/verizon-repair-fiasco-continues/comment-page-1/#comment-203</link>
		<dc:creator>susan eig</dc:creator>
		<pubDate>Tue, 10 Nov 2009 19:27:27 +0000</pubDate>
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		<description>I do high level telecom project management.  I in the midst of a 1000 line install of which I have 2 sites in Verizon territory.  

Suffice it to say the lines that were ordered (4 analogs in one location and 4 in another) do not work and when they finally did and I need to call back to have old numbers forwarded to the new, our reps are all gone, there isn&#039;t a &quot;business office # anymore&quot; and I can&#039;t get anywhere with any of the bots even after I say Attendant.  Any humans I try to dial are always out of the office and just tell me to call Verizon Telecom to handle forwarding requests, of course they never give me the number for VZT.  In my 20 years that I&#039;ve been doing this Verizon is always the biggest nightmare EVER! and will have you screwing up your projects all the time.</description>
		<content:encoded><![CDATA[<p>I do high level telecom project management.  I in the midst of a 1000 line install of which I have 2 sites in Verizon territory.  </p>
<p>Suffice it to say the lines that were ordered (4 analogs in one location and 4 in another) do not work and when they finally did and I need to call back to have old numbers forwarded to the new, our reps are all gone, there isn&#8217;t a &#8220;business office # anymore&#8221; and I can&#8217;t get anywhere with any of the bots even after I say Attendant.  Any humans I try to dial are always out of the office and just tell me to call Verizon Telecom to handle forwarding requests, of course they never give me the number for VZT.  In my 20 years that I&#8217;ve been doing this Verizon is always the biggest nightmare EVER! and will have you screwing up your projects all the time.</p>
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		<title>By: Monday morning and the disconnect between Verizon repair and Verizon call center &#8212; again &#171; Doug on IP Comm &#8211; An independent voice on VoIP, telecom, and IP Communication</title>
		<link>http://dougonipcomm.com/2009/07/11/verizon-repair-fiasco-continues/comment-page-1/#comment-94</link>
		<dc:creator>Monday morning and the disconnect between Verizon repair and Verizon call center &#8212; again &#171; Doug on IP Comm &#8211; An independent voice on VoIP, telecom, and IP Communication</dc:creator>
		<pubDate>Mon, 13 Jul 2009 14:48:05 +0000</pubDate>
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		<description>[...] Verizon Repair fiasco continues… &#8211; Verizon call center droid says service is restored, unplug my phones, plug back in, should have dialtone [...]</description>
		<content:encoded><![CDATA[<p>[...] Verizon Repair fiasco continues… &#8211; Verizon call center droid says service is restored, unplug my phones, plug back in, should have dialtone [...]</p>
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		<title>By: d griffith</title>
		<link>http://dougonipcomm.com/2009/07/11/verizon-repair-fiasco-continues/comment-page-1/#comment-95</link>
		<dc:creator>d griffith</dc:creator>
		<pubDate>Sun, 12 Jul 2009 15:57:32 +0000</pubDate>
		<guid isPermaLink="false">http://dougonipcomm.wordpress.com/?p=317#comment-95</guid>
		<description>I am having exactly the same issue and response with verizon!  This is my life lately.  I have come to the conclusion that they have a bank of goons sitting in a room or at home who recite the same trouble shooting fixes, set up bogus appointments then close the tickets without ever reporting anything!  On the website, my tickets are closed and the problem listed has nothing to do with what I even called about!  The site is now timing me out before I can re-file another repair request...I think they blackballed my number...I refuse to call them again.</description>
		<content:encoded><![CDATA[<p>I am having exactly the same issue and response with verizon!  This is my life lately.  I have come to the conclusion that they have a bank of goons sitting in a room or at home who recite the same trouble shooting fixes, set up bogus appointments then close the tickets without ever reporting anything!  On the website, my tickets are closed and the problem listed has nothing to do with what I even called about!  The site is now timing me out before I can re-file another repair request&#8230;I think they blackballed my number&#8230;I refuse to call them again.</p>
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